We allow merchandise to be returned within 14 days of the receipt of the merchandise, provided that the merchandise is in the same condition as when delivered; the item must also be determined by us to be saleable upon inspection.
If, based on our own assessment, we deem the returned product not to be in saleable condition nor in the same condition as delivered to you, we are under no obligation to agree to accept the product back for return nor to provide any refund.
In the case of all returns, we will charge a restocking fee of at least 10% of the original purchase price of the item being returned. We reserve the right to charge a higher restocking fee based on the condition of the returned product.
Additionally, the purchaser will be responsible for the costs associated with transporting the product back to one of our facilities for all returns, except in cases of even exchanges or in instances where a product is received in damaged condition. The original delivery fee is non-refundable.
Custom orders are made to your individual specifications and, therefore, are not eligible for return or exchange.
Due to federal and state regulations, we will not accept returns for any mattresses not covered by our Sleep Promise agreement.
Items sold in “as-is” condition are generally sold at a generous discount and, therefore, are not returnable. Such sales are considered “final sale”.
If you would like to return your product to one of our Scandinavian Designs or Dania Furniture stores, the best way to expedite the process is to contact us at (844) 722-6347.
Refunds will be sent to your original method of payment. Please allow 7-10 business days from our receipt of your item to process your refund. The amount of the refund will be the original purchase price less the original delivery fee and any restocking or return delivery fees as the case may be.
Please contact the store where you made the purchase.If you made a purchase from our website:
Call: (844) 722-6347
Or, fill out the form below to contact us: